Cetak Tabulasi

Data Tabulasi Survey Kepuasan Masyarakat

KANTOR KEMENTERIAN AGAMA KOTA SALATIGA

Tahun 2026

No Responden	Pertanyaan									Total
No Responden	1	2	3	4	5	6	7	8	9	Total
1	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	72
2	4	4	4	4	4	4	4	4	4	36
3	4	4	4	4	4	4	4	4	4	36
4	4	4	4	1	4	4	4	4	4	33
5	4	4	4	4	4	4	4	4	4	36
6	4	4	4	4	4	4	4	4	4	36
7	4	4	4	4	4	4	4	4	4	36
8	3	3	3	3	3	3	3	3	3	27
Total	35	35	35	32	35	35	35	35	35	312
Rata-Rata Pertanyaan	4.38	4.38	4.38	4.00	4.38	4.38	4.38	4.38	4.38	39.04
Rata-Rata Unsur	35 / 1 = 35.00 35.00 / 8 = 4.38	35 / 1 = 35.00 35.00 / 8 = 4.38	35 / 1 = 35.00 35.00 / 8 = 4.38	32 / 1 = 32.00 32.00 / 8 = 4.00	35 / 1 = 35.00 35.00 / 8 = 4.38	35 / 1 = 35.00 35.00 / 8 = 4.38	35 / 1 = 35.00 35.00 / 8 = 4.38	35 / 1 = 35.00 35.00 / 8 = 4.38	35 / 1 = 35.00 35.00 / 8 = 4.38	39.00
Rata-Rata Tertimbang Unsur	35.00 / 8 = 4.38 4.38 X (1/9) 4.38 X 0.111 = 0.49	35.00 / 8 = 4.38 4.38 X (1/9) 4.38 X 0.111 = 0.49	35.00 / 8 = 4.38 4.38 X (1/9) 4.38 X 0.111 = 0.49	32.00 / 8 = 4.00 4.00 X (1/9) 4.00 X 0.111 = 0.44	35.00 / 8 = 4.38 4.38 X (1/9) 4.38 X 0.111 = 0.49	35.00 / 8 = 4.38 4.38 X (1/9) 4.38 X 0.111 = 0.49	35.00 / 8 = 4.38 4.38 X (1/9) 4.38 X 0.111 = 0.49	35.00 / 8 = 4.38 4.38 X (1/9) 4.38 X 0.111 = 0.49	35.00 / 8 = 4.38 4.38 X (1/9) 4.38 X 0.111 = 0.49	4.33

No	Unsur	Jumlah Pertanyaan	Total Nilai	Nilai Rata-Rata Unsur	Nilai Rata-Rata Tertimbang Unsur
1	Persyaratan	1	35	4.38	0.49
2	Prosedur	1	35	4.38	0.49
3	Waktu Pelayanan	1	35	4.38	0.49
4	Kesesuaian Biaya Pelayanan	1	32	4.00	0.44
5	Produk Spesifikasi Jenis Pelayanan	1	35	4.38	0.49
6	Kompetensi Pelaksana	1	35	4.38	0.49
7	Perilaku Pelaksana	1	35	4.38	0.49
8	Penanganan Pengaduan, Saran dan Masukan	1	35	4.38	0.49
9	Sarana Dan Prasarana	1	35	4.38	0.49
Indexs Survey Kepuasan Masyarakat					4.33 ( )
Konversi					108.33
Mutu Pelayanan